Software

Love-Hate

Love-Hate

Steve Jobs is not like you and me. He has millions of customers, 32,000 employees, and a board of directors who think he can do no wrong. Running a company that is immensely profitable, gaining in market share, has no debt and $20 billion in cash, he can afford to make bold moves, the most recent of which is his decision to replace Tony Fadell, until moments ago head of the division that produces Apple’s iPod. Like everything Jobsian, Fadell’s departure is part of an Apple GRAND PLAN.

The variables at work here are (in no particular order) ego, competitive advantage, ego, management technique, ego, strategic thinking, and ego.

To say that Steve Jobs’ ego can expand to fill any known space might be an understatement but I’ll stand by it anyway. Fadell’s failing in this regard is his being hailed as the “father of the iPod.” What does that make Jobs? Who made THE BIG DECISION? Who committed the company? Who – most importantly of all – seduced all the record companies? That last guy would be James Higa, but since I don’t want to get HIM fired, too, let’s just attribute it all to Steve Jobs – for all intents and purposes the REAL father of the iPod.

All hail Steve.

Apple exists solely as an extension of Steve Jobs. Remember that. Anything attributable to Apple is really attributable to Jobs. Other people work at Apple, of course, and excel at their positions, but that is primarily because they were chosen, anointed, or inspired by Jobs.

Not that Jobs doesn’t make the occasional mistake. Look at the Mac Cube, for example. But that was our mistake as consumers, not realizing that it really ought to have been worth an extra $500 to us to have a computer with no cooling fan.

Steve Jobs makes very few such mistakes, in fact. That, and his total domination of Apple at every level allow the company to be literally the only PC vendor to have anything like a strategic plan. Dell and HP have the odd strategic initiative, like getting into or out of media players or TVs, but the idea of a comprehensive corporate strategy, well that’s too much to expect from companies that are managed, not led.

Steve Jobs is a leader 100 percent in the mold of General George S. Patton. Rent the movie and it will start to make sense. Heck, rent it on iTunes.

So here’s what’s going on with Tony Fadell. First, he was vulnerable as a charismatic leader in his own right who has been talked about in the press as a possible heir to Jobs. That alone meant he had to die, but it wasn’t enough to mean that he had to die just now. That decision required an external variable in the form of former IBM executive Mark Papermaster.

Steve Jobs wants to give Tony Fadell’s job to Papermaster. It’s not that Papermaster would be any better at the job than Fadell, but there are two over-riding factors here: 1) Jobs can only have so many direct reports, and; 2) he thinks putting Papermaster in Fadell’s job is the best way to get past any legal objections from Papermaster’s former employer, IBM.

Papermaster most recently ran IBM’s blade server division and in the mind of Steve Jobs blade servers and iPods couldn’t be farther apart. One is an enterprise sale while the other is consumer. One is a clear IT sale and the other has nothing to do with IT, really, since iPods and iPhones aren’t aren’t computers or computer peripherals. Jobs thinks Apple can make this point stick with a judge and he might well be correct.

Papermaster has to be gone from IBM for a year before he can take a job that clearly competes with his last position at IBM. But Jobs doesn’t want Papermaster for blade servers, nor does he even want him for iPods. Jobs wants Papermaster for the expertise he showed two jobs ago at IBM running Big Blue’s PowerPC operation. Jobs wants Papermaster to lead Apple’s PA Semi acquisition and create a new family of scalable processors optimized for Snow Leopard and beyond.

Having Papermaster run iPod hardware is a placeholder to let him get used to Apple and get ready to take over the Apple processor job, some of which will be used in iPods and iPhones, so the job isn’t a total waste. But for the few months he’ll be running iPod hardware, Papermaster will mainly be overseeing the implementation of Fadell’s strategy.

If that seems like a game of musical chairs in the Cupertino executive suite, well it is. It’s also a game we’ve seen played over and over again.

Back to point 1 from five paragraphs ago: Jobs can have only so many direct reports. Steve Jobs believes the key to his success is in finding, hiring, retaining, then firing the best talent in the world. He would maintain in the very moment he’s firing Fadell that Tony is better at his job than anyone else on Earth. Yet still Fadell must go and that’s because – ego issues aside – Jobs had to make room in his inner circle for Papermaster.

Everyone close to Jobs is under continual analysis: is this person really (or still) the best in the world? If they aren’t, or if someone else is just as good but more important for some additional reason, then the incumbent has to go. Steve Jobs ultimately betrays all of his direct reports in this manner. It’s just the way he is. And if it costs Apple a few million to remove one extra head from the room, well that’s okay with a board that KNOWS (as we all do, to put it fairly) that Jobs really is the secret of Apple’s success. His system may be brutal, but it works.

So Fadell was already in danger because he had become known as an individual. Remember that when PortalPlayer (now part of nVidia) was making the guts of every iPod the company was forbidden by Apple to acknowledge that. Even in its financial reports PortalPlayer was forbidden to use the “A” word and simply had to attribute to some unnamed company 85 percent of PortalPlayer’s revenue.

Just as Jobs was scourging Fadell, though, he was seducing Papermaster. Jobs can be VERY seductive. And he was hardly going to seduce the IBM executive with a promise to put him two levels down. So as the most vulnerable person in Jobs’ inner circle, Fadell had to go. That Fadell’s wife was head of Human Resources for Apple and was forced, essentially, to terminate her own husband, well that was just gravy and yet another reason for Apple employees to take the stairs rather than risk sharing an elevator with Jobs.

Fear can be a remarkable motivator.

Don’t feel bad for Fadell, though. His $8+ million golden parachute stock grant is coming at a time when Apple shares are depressed and could easily double by the time he can sell them in 2010. He get’s $300,000 per year to “advise” Jobs (I’d like one of those jobs, too, Steve) and then there’s his wife’s departure package, which hasn’t been mentioned. Clearly out of the picture as an heir to Jobs, Fadell will next appear in 2010 as a CEO somewhere in the South Bay.

Of course IBM with its largest corporate legal department on earth has filed suit against Apple, trying to block Papermaster from taking the Apple position. Apple’s legal department is fairly accomplished, too, and Cupertino is a much stronger company than Armonk, which will lead to the ultimate solution to this legal problem. Apple still hopes to convince a judge that it is correct about Papermaster. But if Apple fails in that, Steve Jobs will just pick up the phone and choose IBM Microelectronics as the fab to build the next generation of Apple’s PowerPC processors – a contract worth billions, but ONLY if IBM drops all legal action.

Apple will win in the end -- I guarantee it. And the way Jobs negotiates, Big Blue will probably end up losing money on the chip deal, too.

Love-Hate

Steve Jobs is not like you and me. He has millions of customers, 32,000 employees, and a board of directors who think he can do no wrong. Running a company that is immensely profitable, gaining in market share, has no debt and $20 billion in cash, he can afford to make bold moves, the most recent of which is his decision to replace Tony Fadell, until moments ago head of the division that produces Apple’s iPod. Like everything Jobsian, Fadell’s departure is part of an Apple GRAND PLAN.

The variables at work here are (in no particular order) ego, competitive advantage, ego, management technique, ego, strategic thinking, and ego.

To say that Steve Jobs’ ego can expand to fill any known space might be an understatement but I’ll stand by it anyway. Fadell’s failing in this regard is his being hailed as the “father of the iPod.” What does that make Jobs? Who made THE BIG DECISION? Who committed the company? Who – most importantly of all – seduced all the record companies? That last guy would be James Higa, but since I don’t want to get HIM fired, too, let’s just attribute it all to Steve Jobs – for all intents and purposes the REAL father of the iPod.

All hail Steve.

Apple exists solely as an extension of Steve Jobs. Remember that. Anything attributable to Apple is really attributable to Jobs. Other people work at Apple, of course, and excel at their positions, but that is primarily because they were chosen, anointed, or inspired by Jobs.

Not that Jobs doesn’t make the occasional mistake. Look at the Mac Cube, for example. But that was our mistake as consumers, not realizing that it really ought to have been worth an extra $500 to us to have a computer with no cooling fan.

Steve Jobs makes very few such mistakes, in fact. That, and his total domination of Apple at every level allow the company to be literally the only PC vendor to have anything like a strategic plan. Dell and HP have the odd strategic initiative, like getting into or out of media players or TVs, but the idea of a comprehensive corporate strategy, well that’s too much to expect from companies that are managed, not led.

Steve Jobs is a leader 100 percent in the mold of General George S. Patton. Rent the movie and it will start to make sense. Heck, rent it on iTunes.

So here’s what’s going on with Tony Fadell. First, he was vulnerable as a charismatic leader in his own right who has been talked about in the press as a possible heir to Jobs. That alone meant he had to die, but it wasn’t enough to mean that he had to die just now. That decision required an external variable in the form of former IBM executive Mark Papermaster.

Steve Jobs wants to give Tony Fadell’s job to Papermaster. It’s not that Papermaster would be any better at the job than Fadell, but there are two over-riding factors here: 1) Jobs can only have so many direct reports, and; 2) he thinks putting Papermaster in Fadell’s job is the best way to get past any legal objections from Papermaster’s former employer, IBM.

Papermaster most recently ran IBM’s blade server division and in the mind of Steve Jobs blade servers and iPods couldn’t be farther apart. One is an enterprise sale while the other is consumer. One is a clear IT sale and the other has nothing to do with IT, really, since iPods and iPhones aren’t aren’t computers or computer peripherals. Jobs thinks Apple can make this point stick with a judge and he might well be correct.

Papermaster has to be gone from IBM for a year before he can take a job that clearly competes with his last position at IBM. But Jobs doesn’t want Papermaster for blade servers, nor does he even want him for iPods. Jobs wants Papermaster for the expertise he showed two jobs ago at IBM running Big Blue’s PowerPC operation. Jobs wants Papermaster to lead Apple’s PA Semi acquisition and create a new family of scalable processors optimized for Snow Leopard and beyond.

Having Papermaster run iPod hardware is a placeholder to let him get used to Apple and get ready to take over the Apple processor job, some of which will be used in iPods and iPhones, so the job isn’t a total waste. But for the few months he’ll be running iPod hardware, Papermaster will mainly be overseeing the implementation of Fadell’s strategy.

If that seems like a game of musical chairs in the Cupertino executive suite, well it is. It’s also a game we’ve seen played over and over again.

Back to point 1 from five paragraphs ago: Jobs can have only so many direct reports. Steve Jobs believes the key to his success is in finding, hiring, retaining, then firing the best talent in the world. He would maintain in the very moment he’s firing Fadell that Tony is better at his job than anyone else on Earth. Yet still Fadell must go and that’s because – ego issues aside – Jobs had to make room in his inner circle for Papermaster.

Everyone close to Jobs is under continual analysis: is this person really (or still) the best in the world? If they aren’t, or if someone else is just as good but more important for some additional reason, then the incumbent has to go. Steve Jobs ultimately betrays all of his direct reports in this manner. It’s just the way he is. And if it costs Apple a few million to remove one extra head from the room, well that’s okay with a board that KNOWS (as we all do, to put it fairly) that Jobs really is the secret of Apple’s success. His system may be brutal, but it works.

So Fadell was already in danger because he had become known as an individual. Remember that when PortalPlayer (now part of nVidia) was making the guts of every iPod the company was forbidden by Apple to acknowledge that. Even in its financial reports PortalPlayer was forbidden to use the “A” word and simply had to attribute to some unnamed company 85 percent of PortalPlayer’s revenue.

Just as Jobs was scourging Fadell, though, he was seducing Papermaster. Jobs can be VERY seductive. And he was hardly going to seduce the IBM executive with a promise to put him two levels down. So as the most vulnerable person in Jobs’ inner circle, Fadell had to go. That Fadell’s wife was head of Human Resources for Apple and was forced, essentially, to terminate her own husband, well that was just gravy and yet another reason for Apple employees to take the stairs rather than risk sharing an elevator with Jobs.

Fear can be a remarkable motivator.

Don’t feel bad for Fadell, though. His $8+ million golden parachute stock grant is coming at a time when Apple shares are depressed and could easily double by the time he can sell them in 2010. He get’s $300,000 per year to “advise” Jobs (I’d like one of those jobs, too, Steve) and then there’s his wife’s departure package, which hasn’t been mentioned. Clearly out of the picture as an heir to Jobs, Fadell will next appear in 2010 as a CEO somewhere in the South Bay.

Of course IBM with its largest corporate legal department on earth has filed suit against Apple, trying to block Papermaster from taking the Apple position. Apple’s legal department is fairly accomplished, too, and Cupertino is a much stronger company than Armonk, which will lead to the ultimate solution to this legal problem. Apple still hopes to convince a judge that it is correct about Papermaster. But if Apple fails in that, Steve Jobs will just pick up the phone and choose IBM Microelectronics as the fab to build the next generation of Apple’s PowerPC processors – a contract worth billions, but ONLY if IBM drops all legal action.

Apple will win in the end -- I guarantee it. And the way Jobs negotiates, Big Blue will probably end up losing money on the chip deal, too.

Digitial Commercial Transition Video

This is pretty funny.

[via EngadgetHD]

Azure Blues

It isn't very often I get to apply Moore's Law to a non-Information Technology business and rarer still that I can then relate the whole thing back to Microsoft, so I'm going for it. Here's what the solar power industry can teach us about Microsoft:

The wonderful thing about Moore's Law is what the lady at the bank called the "miracle of compound interest." That halving of manufacturing cost every 18 months (the OTHER way of looking at Moore's Law that we generally don't use) has little apparent impact in the first few years, but eventually the halving and re-halving takes a real bite out of the cost side until substantial performance is very, very cheap. That explains why there is more computing power -- a LOT more -- in your iPod than was required for the Apollo Moon missions. Well this applies to ALL silicon-substrate photolithography applications, not just computer chips. It applies equally well, for example, to silicon solar cells.

There are many types of solar cells. Some solar cells involve crystalline silicon just like computer chips and others use amorphous silicon, but all types benefit from Moore's Law. In fact one especially good aspect of solar cells is that they can make use of older process technologies that are obsolete for computer work. So every time Intel or AMD builds a new fab there is a market in the solar industry for their old machines. Look at those round solar cells used in many arrays today and you'll notice the smaller wafer sizes favored in Silicon Valley 15-20 years ago. That's no coincidence.

The result of this relentless application of Moore's Law to the solar industry is that we can see a time in that near future when the cost of producing a watt of electricity from a solar cell on your roof will be approximately the same as the cost of delivering that same watt over a power line from an electric utility. And of course that means that 18 months after that point the solar watt will cost HALF of what the same power would cost from the electric company, which will completely change the game.

The time when that electricity cost parity will be reached, I'm told, is seven years from now. Just think of the impact that will have on electric utilities! Why would any of us continue to buy our power from them? We might use them as a giant storage battery and possibly for backup on cloudy days, but why would we use them at all for power if we can generate it cheaper at home? You can bet that's a question the electric power generating industry is asking itself.

The whammy for the power companies is two-fold, because not only will power be cheaper but, by definition, the cost of building and installing solar panels will be substantially cheaper, too, than it is today. If it costs $40,000 on average to refit your house today, a lot of homeowners can't afford that, but what if it becomes $10,000? That's what worries electric companies that are used to having easier access to capital than do their customers. But once installing solar power costs relative chump change (the cost of a nice Ski-Doo or remodeling a bathroom), we'll see massive conversion and the power companies know that.

So what can they do? They can find ways to get us to use more power than can possibly be generated from the roof of a typical American home. And that's why this week the Electric Power Research Institute proposed that we all get plug-in hybrid cars. It would save billions of barrels of oil, they say, lower greenhouse gas emissions, clean the air, oh and by the way require more electricity than your solar cells can produce, thanks.

And it will work -- for a while. But Moore's Law is relentless, you know, and the role of electric utilities will change dramatically over the next decade as a result. As far as I can see, this is all for the better.

But what does it have to do with Microsoft?

Well that brings us to Windows Azure, which was still called Windows Cloud when I first mentioned it a couple weeks ago. Like all Microsoft strategies, Windows Azure is a reaction to external competitive pressures. And it is important, VERY important. Here's how a source of mine at Microsoft put it a few days ago, before the Azure announcement: "The cloud stuff isn't just another enterprise product. It is going to impact everything we do -- all of the product groups -- consumer and enterprise -- are going to have to figure out where they fit in to the cloud paradigm. The shift to cloud-based computing is analogous to our shift to the Internet in the late '90s. It changed the direction of the company and impacted everything we did."

Wow, that's a big deal! Yet based on the Microsoft announcement this week, all Windows Azure looks like to me is Microsoft's effort to sell web services or maybe cut the sticker shock for smaller businesses adopting SQL Server. But more properly, it likely means Microsoft's acceptance that computing clients may eventually be free or nearly so. In short, Windows Azure is an insurance policy against the possible Vista-like failure of Windows 7.

Last week, for example, I wrote about Microsoft's Windows Mobile technology, predicting that it would die simply because Redmond would realize that it could never be first or second in market share. That was no big scoop from me, though some news people took it as one -- it was just common sense. And so what happened this week? Well here's a report from a reader attending Microsoft's Professional Developer Conference, where Windows Azure and Windows 7 were introduced this week.

"Windows Mobile has (a) near zero presence at MS PDC," wrote the reader. "Their Live Mesh platform has Windows Mobile as an integral component but otherwise no mention, no sessions. There was one session scheduled but it was cancelled at the last minute. Hmmm."

When the body is under stress, it eventually sacrifices entire limbs to keep the internal organs working. Windows Mobile is just an appendage to Microsoft and always has been. Yet mobile is clearly the client of the future, so what's to be done? Windows Azure. Control the back end through industry standard -- even open source -- protocols. Make money from subscriptions and ads -- make money any and every way in the hope of leveraging a global infrastructure investment into a continuing business strategy.

Can you see the connection here? There is almost no difference between Microsoft trying to become our computing utility and the electric company trying to power our next-generation cars. Both are coping strategies, both are risky, but neither Microsoft nor the electric utilities see that they have any real choice. And maybe they don't.

For Microsoft, at least, it could be a strategy with legs. While the utilities will be undercut more and more by Moore's Law, Microsoft as a computing utility won't be. But that doesn't mean they'll be any good at the job. It means fighting a war on two fronts -- with Google as a provider of applications and with Apple as a provider of content. MAYBE Microsoft has a shot against Google, which is becoming more Microsoft-like itself by the day, but to compete with Apple as a content provider? Forget it. Microsoft simply isn't the class act it needs to be to dominate that space, so look for acquisitions to (maybe) fill that void.

And all this means that Windows 7 had darned well better hit a home run or Microsoft is in BIG trouble.